We are a Retail Only Site. We want you to be happy with your purchase, so we will accept returns / exchanges.

NOTE - Returns / Exchanges will be charged a 20% Restocking Charge.

RETURNS
In the event you receive an item with an undetected defect, we will only exchange the item with the exact same size, style, color item. We do not issue refunds because you did not order the correct size.

The size charts on our website are for reference only. If you have ANY questions or uncertainty as to what size to order, please call us at 803-943-2842 for a sizing consultation before ordering.

We reserve the right to deny any request for exchange or store credit for a returned item.

All returns or exchanges will be charged a 20% Restocking Charge and a Store Credit will be issued for the balance. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.

We do not issue direct refunds - if an item is returned for any reason - a store credit, less restocking fees, will be issued. Store Credits must be used within 60 days.
1.  Ruth's Wardrobe LLC must authorize and issue all return mailing labels. No returns will be accepted without prior authorization.  Customer is responsible for all return shipping charges of returned item.

2. All return requests must be received within (2) days of receipt and returned no later than (7) days after receipt of return mailing labels.

3.  Any items Returned/Exchanged must include the attached original tags, hangers, dust-sleeve and packaging - and must be in new, un-worn condition. Items returned that smell of perfume, smoke, etc will NOT be accepted for a return.

4.  "Non Deliverable" in three attempts and so on, we can re-ship the item to you for an additional shipping charge.

RESTOCKING

If you chose not to accept an order you have placed, we will restock the merchandise and charge a restocking fee of 20% of the amount of order plus all of the freight charges and fees. Further purchases from our store will not be permitted until the restocking fee is paid.

CANCELLATIONS
All Order Cancellations made after 24 hours from the time you placed your order are subject to a $20 Per Item Cancellation Charge - The remainder will be refunded promptly.

Express / Expedited / Drop Ship orders cannot be cancelled.